Terms of Service

Payment Schedule

Unless otherwise specified in a project agreement, our standard payment structure is:

• 40% deposit upon project initiation and contract signing
• 30% at 50% project completion milestone
• 30% upon final delivery and client approval

Payment Methods

We accept the following payment methods:

Late Payments

Payments not received within 30 days of the due date may incur a late fee of 2% per month. We reserve the right to suspend services for accounts with overdue payments exceeding 60 days.

Client-Owned Content

You retain ownership of all content, materials, trademarks, and intellectual property that you provide to us. By providing such materials, you grant us a non-exclusive license to use them solely for the purpose of delivering agreed services.

Developed Work Product

Upon full payment, you will own all custom work products specifically developed for you, including source code, designs, and documentation. This excludes our proprietary tools, frameworks, and pre-existing intellectual property.

Company Intellectual Property

We retain ownership of our proprietary methodologies, tools, frameworks, and general knowledge. These Terms do not grant you any rights to our pre-existing intellectual property except as necessary to use the delivered services.

Third-Party Components

Some deliverables may include third-party components subject to their respective licenses. We will identify such components and ensure appropriate licensing compliance.

Service Warranties

We warrant that:

• Services will be performed with professional skill and care
• Deliverables will substantially conform to agreed specifications
• We have the right and authority to provide the services
• Services will comply with applicable laws and regulations

Limitation Period

Any claims regarding defects or non-conformance must be reported within 30 days of delivery. We will remedy verified defects at no additional cost during this period.

Disclaimers

Maximum Liability

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

Exceptions

This limitation does not apply to liability arising from gross negligence, willful misconduct, breach of confidentiality, or violation of intellectual property rights.

Service Acceptance

The Service will be offered subject to acceptance without modification or limitation of all of the terms and conditions agreed upon in the signed contract.

Policy Updates

When there is a change in operating rules, policies, and procedures that may be published from time to time by our Company, existing contracts will not be affected unless mutually agreed upon.

Additional Terms

The Service may be subjected to additional terms and conditions when both parties require it, and an additional contract must be signed for such modifications.

Service Duration

The services will continue to apply for the signed term to the Client until terminated by either the Client or our Company under the following circumstances:

Termination Grounds

Termination by Client

You may terminate services at any time with 30 days written notice. You remain liable for all fees for work completed and approved prior to termination.

Effect of Termination

Upon termination, we will deliver all completed work products and transfer ownership of paid deliverables. Confidentiality obligations survive termination.

1.0 OWNERSHIP

2.0 COMMISSION

Governing Law

These Terms are governed by and construed in accordance with the laws of Tanzania, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms will first be addressed through good faith negotiations. If unresolved within 60 days, disputes may be submitted to binding arbitration in Zanzibar, Tanzania, or resolved through competent courts in Tanzania.